Frequently Asked Questions

A hologram fan uses high-speed rotating LED blades to create eye-catching 3D visual effects without glasses.

The rotating LED blades create persistence-of-vision effects that make images appear to float in the air.

Yes. All ACEVSN hologram displays support custom videos, images and animations.

MP4,AVR,RMVB,JPG.

Most ACEVSN models support WiFi management and remote content uploads.

We recommend using 1:1 square content, such as 1000 × 1000 pixels, with a black background for the best floating 3D effect.

Yes. Selected ACEVSN hologram fan models support synchronization, allowing multiple units to work together for a larger display effect.

Yes. We provide desktop stands, floor stands, ceiling mounts, wall brackets and video wall installation accessories.

Yes. Commercial ACEVSN models are designed for long-term operation and can support continuous daily use.

The app currently supports Chinese, English, Japanese, Korean, French, Vietnamese,Spanish and German. Please contact us if you need support for another language.

Yes. You can connect a Bluetooth speaker to compatible ACEVSN hologram fans for audio output.

The app supports iOS, Android and Windows systems.

3D content can be created with software such as 3ds Max, Cinema 4D and After Effects. If you do not have a design team, ACEVSN can also help create custom 3D content.

Most standard models are not waterproof. We also offer special waterproof models for outdoor use. Please contact us for the correct product link.

Yes. Selected models have CE, FCC and RoHS certifications.

Most models include a 16GB memory capacity. Since advertising videos are usually 10–15 seconds long, many videos can be stored.

No. ACEVSN hologram fans should be used with our official app or software for content management.

Normally, 4–6 sample videos are included. We also provide access to a free 3D content library after purchase.

You can compare the LED pitch gap. A smaller pitch gap usually means higher resolution and a clearer display effect. If you are unsure, please contact us for model recommendations.

No. Most products can be installed within minutes using the included accessories.

Yes. Wall mounting accessories are included with most models.

Yes. Most commercial ACEVSN models are designed for long-term operation and can run continuously in retail stores, exhibitions and events.

Yes. Selected models support ceiling installation.

Standard models are designed for indoor use. Outdoor versions are available with protective covers.

Yes. Compatible models support content management through mobile applications.

Most orders are shipped within 1–2 business days.

Import duties and taxes depend on your country's regulations. Customers are responsible for any customs charges that may apply.

Yes. We ship to most countries worldwide.

Yes. Tracking information is provided after shipment.

All ACEVSN products include a 12-month warranty.

Yes. Lifetime technical support is available for all customers.

Yes. ACEVSN provides replacement blades, power adapters, mounting accessories and other spare parts for most models.

Yes. We welcome distributors, wholesalers and event rental companies worldwide. Please contact us for partnership opportunities.

Yes. OEM, ODM and bulk order services are available.