Return & Refund Policy

Return Eligibility

We accept returns within 30 days of receiving your order.

To be eligible for a return:

Items that have been damaged due to improper use, modification, or unauthorized repairs are not eligible for return.

The following items cannot be returned:

Before returning any item, please contact us first.

WhatsApp: +86 13049431075

Our team will provide return instructions and the correct return address.

Returns sent without prior authorization may not be accepted.

For returns due to customer preference, incorrect orders placed by the customer, or no longer needed items:

If the return is caused by our error, such as:

We will provide an appropriate solution, including replacement parts, replacement products, or a refund.

After we receive and inspect the returned item, we will notify you of the approval status.

If approved, the refund will be issued to the original payment method.

Refunds are typically processed within 5-10 business days.

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Please provide:

Our technical team will review the case and provide a suitable solution as quickly as possible.

Orders may be canceled before shipment for a full refund.

Once the order has been shipped, cancellation requests will be treated according to this Return & Refund Policy.

If you have any questions regarding returns or refunds, please contact us:

WhatsApp: +86 13049431075