Shipping Policy
Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
For customized products or bulk orders, additional preparation time may be required. We will notify customers if there is any delay.
Shipping Methods
Free Standard Shipping
Most products on our website include free standard shipping.
We typically ship via postal services or economy international logistics channels.
Estimated delivery time:
10-25 business days
Tracking information will be provided once the order has been shipped.
Express Shipping
Customers who require faster delivery may choose Express Shipping during checkout.
We typically use:
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DHL
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FedEx
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UPS
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TNT
Estimated delivery time:
5-7 business days
Additional shipping fees may apply depending on the destination country and package size.
Delivery Time Notice
Delivery times are estimates and may vary due to:
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Customs clearance
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Weather conditions
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Public holidays
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Airline transportation schedules
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Local carrier delays
We appreciate your understanding.
Customs Duties and Taxes
Import duties, customs fees, and local taxes are determined by the destination country's customs regulations.
Unless otherwise agreed, customers are responsible for any customs duties or import taxes.
Tracking Information
Once your order has been shipped, a tracking number will be sent via email.
Customers can track their package through the carrier's website.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery.
Email: info@acevsn.com
WhatsApp: +86 13049431075
We will work with the carrier to investigate and provide a suitable solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: info@acevsn.com
WhatsApp: +86 13049431075